Privacy Policy

 

Privacy Policy

Last updated: 20 October 2026


1. Introduction

Tamar Valet is committed to respecting your privacy and protecting your personal information.


This Privacy Policy explains how information may be handled when you visit our website for information about our mobile car valeting and detailing services in Tavistock and the surrounding areas.


Our website is designed to provide information about our services and direct customers to our third-party booking provider.


We do not directly collect customer personal information through booking forms or contact forms on this website.


2. Information We Collect

We do not intentionally collect personal information directly through this website. We do not operate our own online booking forms or customer account system on the website.


However, certain technical information may be processed automatically when you visit a website, depending on the hosting provider and services in use. This may include:

  • Your IP address.
  • Browser type and device information.
  • Pages visited and the date and time of your visit.
  • Technical information used to maintain website security and performance.

Any such processing will depend on the website's hosting configuration and the services enabled.


3. Third-Party Booking Services

Bookings are managed through a third-party booking provider. When you follow a booking link, you may be directed to a separate website or service operated by that provider.


Any personal information you provide when making a booking is collected and processed by that provider in accordance with its own privacy policy and terms.


This may include information such as your name, contact details, vehicle information and appointment preferences, depending on the booking service.


We recommend reviewing the booking provider's privacy policy before submitting your information.


Please note that this policy covers the Tamar Valet website only. The third-party provider's handling of your information is subject to its own privacy arrangements.


4. How We Use Information

We do not use this website to collect personal information for marketing databases, newsletters or customer accounts.


Where technical information is processed by our website hosting provider or other essential services, it may be used for purposes such as:

  • Maintaining website functionality.
  • Protecting the website against malicious activity.
  • Diagnosing technical problems.
  • Ensuring the security and reliability of the website.

We will only process personal information where there is an appropriate lawful basis under applicable data protection legislation.


5. Cookies and Similar Technologies

Cookies are small files that websites may store on your device.


Our website may use cookies or similar technologies where necessary for its operation or where enabled by third-party services.


If analytics, advertising or other non-essential cookies are introduced, appropriate information and consent mechanisms will be provided where legally required.


You can also manage cookies through your browser settings. Disabling certain cookies may affect website functionality.


6. Third-Party Websites and Services

Our website may contain links to external websites or services, including our booking provider and social media platforms.


Once you leave our website, we are not responsible for the privacy practices, content or security of those external services. We recommend reading their privacy policies before providing personal information.


7. Data Sharing

We do not sell or rent personal information collected through this website.


Technical information may be processed by our website hosting provider or other service providers where necessary to operate and secure the website.


Any information submitted directly to a third-party booking provider is handled in accordance with that provider's own privacy arrangements.


8. Data Retention and Security

We do not maintain a customer database through this website.


Technical records, such as server logs, may be retained by our hosting provider in accordance with its retention practices and applicable legal requirements.


We take reasonable steps to maintain a secure website. However, no website or method of electronic transmission can be guaranteed to be completely secure.


9. Your Data Protection Rights

Under applicable UK data protection law, you may have rights concerning your personal information, including the right to:

  • Request access to personal information held about you.
  • Request correction of inaccurate information.
  • Request erasure of personal information in certain circumstances.
  • Object to certain types of processing.
  • Request restriction of processing in certain circumstances.
  • Complain to the Information Commissioner's Office (ICO).

These rights depend on the circumstances and the applicable legal requirements.


If your enquiry concerns information submitted through our third-party booking provider, you may need to contact that provider directly.


You can find information about your rights at the Information Commissioner's Office website: https://ico.org.uk/.


10. Children's Privacy

Our website is intended to provide information about our car valeting and detailing services. We do not knowingly collect personal information directly from children through this website.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services or applicable legislation.


Any changes will be published on this page, together with an updated revision date.


12. Contact Us

If you have questions about this Privacy Policy or how information is handled in connection with the Tamar Valet website, please contact us.

Business: Tamar Valet
Email: fresh@tamarvalet.co.uk
Telephone: 07557 902159
Service area: Tavistock and surrounding areas, Devon, UK.